“One inbox. Every message. Total control.”
“Customer conversations, without the chaos.”
“One inbox. Every message. Total control.”
“Real-time support. Real-world results.”
Use Your Twilio Account to Send SMS in Salesforce
ValueText lets you bring your existing Twilio setup and start sending SMS from Salesforce in minutes.
No code. No plug-ins. Just native messaging that works across Flow, Apex, and more.
Native Integration – No Code – 24/7 Customer Support
Trusted by 250+ businesses and over 1 million users worldwide
Why Not Just Use Twilio Directly?
Twilio is powerful — but integrating it with Salesforce manually takes time, code, and constant maintenance.
That’s why we built ValueText: a native SMS messaging app that gives you Twilio-level power without complexity.
How ValueText Works
- 1-1 Communication
Personalize every interaction seamlessly
Send and receive messages directly from Salesforce.
Engage with customers using personalized texts and WhatsApp messages.
Manage all conversations in one unified inbox.
- Automated Texting
Boost productivity with automated messaging
Automatically trigger SMS and WhatsApp messages based on Salesforce actions.
Create intelligent message workflows effortlessly.
Save time by automating repetitive messaging tasks.
- AI-Chatbots
Respond instantly, 24/7 with smart chatbots
Deploy AI-driven chatbots directly integrated into Salesforce.
Provide immediate answers to common customer inquiries.
Escalate smoothly from chatbot to human agents when needed.
- Bulk Messaging
Scale your messaging instantly
Reach hundreds or thousands of contacts simultaneously.
Send bulk messages easily without leaving Salesforce.
Personalize bulk messages effortlessly at scale.
ValueText Pricing
Supercharge your Salesforce Org with SMS, WhatsApp and Telegram messaging
Simple pricing and no hidden costs at all
Basic
SMS - outgoing
- MARKETING:
- ✔️ Single SMS texting
- ✔️ Bulk SMS messaging
- ✔️ Dynamic templates
- ✔️ SMS from List Views
- ✔️ SMS from Reports
- ✔️ SMS from Campaigns
- ✔️ Built-in Opt-in/Opt-out support
- ✔️ Basic Automation
- ✔️ MMS texting
- ✔️ Sender ID only
- ✔️ and more
Standard
SMS - inbound & outgoing
- SALES, MARKTING & SUPPORT:
- ✔️ Phone number
- ✔️ Live chat console
- ✔️ SMS Inbox
- ✔️ Advanced SMS Automation
- ✔️ Business Hours Handling
- ✔️ Advanced Opt-in/Opt-out options
- ✔️ Built-in reports
- ✔️ Built-in dashboards
- ✔️ Advanced SMS scheduling
- ✔️ Advanced follow-ups
- ✔️ and more
Pro
SMS & WhatsApp - inbound & outgoing
- SALES, MARKTING & SUPPORT:
- ✔️ Multi-channel messaging – SMS, WhatsApp, Telegram
- ✔️ Advanced Converse Inbox view
- ✔️ Powerful Chatbots
- ✔️ WhatsApp texting
- ✔️ Dynamic routing between SMS & WhatsApp
- ✔️ Telegram messaging
- ✔️ ChatGPT
- ✔️ and more
Basic
SMS - outgoing
- MARKETING
- ✔️ Single SMS texting
- ✔️ Bulk SMS messaging
- ✔️ Dynamic templates
- ✔️ SMS from List Views
- ✔️ SMS from Reports
- ✔️ SMS from Campaigns
- ✔️ Built-in Opt-in/Opt-out support
- ✔️ Basic Automation
- ✔️ MMS texting
- ✔️ Sender ID only
- ✔️ and more
Standard
SMS - inbound & outgoing
- SALES, MARKTING & SUPPORT:
- ✔️ Phone number
- ✔️ Live chat console
- ✔️ SMS Inbox
- ✔️ Advanced SMS Automation
- ✔️ Business Hours Handling
- ✔️ Advanced Opt-in/Opt-out options
- ✔️ Built-in reports
- ✔️ Built-in dashboards
- ✔️ Advanced SMS scheduling
- ✔️ Advanced follow-ups
- ✔️ and more
Pro
SMS & WhatsApp - inbound & outgoing
- SALES, MARKTING & SUPPORT:
- ✔️ Multi-channel messaging – SMS, WhatsApp, Telegram
- ✔️ Advanced Converse Inbox view
- ✔️ Powerful Chatbots
- ✔️ WhatsApp texting
- ✔️ Dynamic routing between SMS & WhatsApp
- ✔️ Telegram messaging
- ✔️ ChatGPT
- ✔️ and more
Why Our Customers Stick With Us
From support to setup to scale — here’s how ValueText is making life easier.
Frequently Asked Questions
What’s the difference between this and custom Twilio integration?
With ValueText, there’s no need to write Apex code or manage APIs. You get a native interface inside Salesforce, plus logging, automation, user permissions, and faster setup.
Can I send SMS from Leads, Contacts, or other records?
Yes. You can trigger SMS messages from any standard or custom object using Flow, Apex, or point-and-click tools.
Do you support message templates or automation?
Absolutely. You can create templates with merge fields, set up auto-replies, and build multi-step flows using Salesforce tools like Flow Builder.
Can I use other SMS providers besides Twilio?
Yes. ValueText supports multiple gateways, but you can bring your own Twilio account and switch providers anytime.
Do I need a Twilio account to use this?
Yes. ValueText lets you connect your existing Twilio account to Salesforce and start sending SMS in minutes. You maintain full control over your Twilio usage and billing.
How long does it take to get set up?
Most teams connect their Twilio account and send their first SMS within 15–30 minutes — no developers needed. It’s all done through our managed Salesforce package.
Will I still be billed by Twilio?
Yes. All SMS messages are still processed through your own Twilio account. ValueText does not mark up or intercept your usage.
Ready to start messaging smarter inside Salesforce?
Let’s connect to explore your unique use cases and set up a personalized experience directly in your Salesforce Sandbox.
