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24/7 free online support and No contract required for all plans

Scroll down or Click here for SMS & WhatsApp messages cost

BASIC

(Support SMS)

USD $ 39

/month/unlimited users


Includes

  • Single & Bulk SMS
  • Dynamic Templates
  • Excel to SMS
  • SMS on Related List
  • SMS from workflow
  • SMS Scheduling
  • Inbuilt Opted Mechanism

STANDARD

(Support SMS)

USD $ 69

/month/unlimited users


BASIC Plan Features +

  • Bulk SMS from list view
  • SMS From Reports
  • Advanced Scheduling
  • Advanced Follow Ups
  • Advanced SMS Automation
  • Disable Phone Fields
  • SMS from Approval process *
  • SMS to groups or queue
  • MMS

PLUS

(Support SMS)

USD $ 7

/month/ user


STANDARD Plan Features +

  • Live chat Window
  • Business Hours Handling
  • SMS Inbox
  • SMS Inbox Actions
  • Advanced Opted Mechanism
  • Chat Console for SMS
  • Bots

WhatsApp

(Support SMS & WhatsApp)

USD $ 15

/month/ user


PLUS Plan Features +

  • WhatsApp Texting
  • Dynamic routing between SMS & WhatsApp
  • Channel order preference selection
  • WhatsApp Bots
  • WhatsApp web like chat console
 

TEXT PRICING

Pay per message based on the destination country and type of message you’re sending. Pay-as-you-go pricing makes sure you only pay for what you use.


SMS Pricing:


We support to send SMS for entire world, Please find the pricing information applicable for BASIC, STANDARD & PLUS versions here
WhatsApp version SMS prices are different and please contact us for SMS price.

WhatsApp Pricing:


Starting at $0.0042 to send a WhatsApp Template message and $0.007 for WhatsApp Session messages.
WhatsApp include two types of messages Template Message & Session Message. Session Message cost is 0.007 USD for all countries and Template messages cost based on destination country you are sending.

What is Template Message?

WhatsApp Template messages use pre-approved message templates for outbound notifications like delivery alerts and appointment reminders. They can not be used for marketing. You must use a WhatsApp Template Message if more than 24 hours have elapsed since the user last responded to you. Any other type of message will fail.

What is Session Message?

WhatsApp Session messages are any messages sent and received in response to a user-initiated message to your application. A messaging session starts when a user sends your application a message, and lasts for 24 hours from the most recently received message. You can wait for users to message your app, or you can send a Template Message to invite the user to respond.
Within the session you can send any type of message content, files or locations.

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WhatsApp fee ( Based on country) + ValueText fee (0.007 USD) = Total fee for Template Message.
WhatsApp fee (0 USD for all countries) + ValueText fee (0.007 USD) = Total fee for Session messages.

Few Examples for Template Message:

USA : 0.0085 + 0.007 = 0.0155 USD
UK : 0.0398 + 0.007 = 0.0468 USD
Germany : 0.0858 + 0.007 = 0.0928 USD
Singapore : 0.0505 + 0.007 = 0.0575 USD
Malaysia : 0.0407 + 0.007 = 0.0477 USD

Please find the WhatsApp fee for other countries here or contact us

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FREQUENTLY ASKED QUESTIONS

Q. Are volume discounts available?

A.Yes. Please contact us to discuss your use case and licensing requirements and we will be pleased to arrange a quote.

Q. Do you provide discount for non-profit organizations?

A.Yes. If you are a non-profit please email to support@valuetext.io to discuss your requirements.

Q. Can I upgrade to higher version at any time?

A.Yes. You can upgrade to higher version any time but down grade is not possible.

Q. How do you charge if I upgrade?

A.In this case we will make a pro-rata calculation based on the time remaining on your existing contract and then the full upgrade will take effect as part of your annual renewal process.

Q. Can we purchase additional licenses at any time for PLUS version?

A.Yes. Again, they can be added on a pro-rata basis to your existing contract. At renewal time all of the licences will be renewed simultaneously

Q. SMS Prices impact on my version upgrade?

A.No. Same SMS charges will apply for all the versions

Q. Is there any minimum license we have to buy ?

A.For PLUS and WhatsApp version minimum license has to buy. Please contact your account or sales manager for your account limits