Priced per seat. Messages by country.
A price per user, one base fee per account, and messages at per-country rates.
One-way SMS from your CRM. Send reminders, alerts and confirmations.
Two-way SMS from your CRM. Your team replies inside the record.
Two-way SMS and WhatsApp. Reach customers on the channel they answer on.
What it costs for your team.
Messages at today's rates for the country you pick.
Priced separately, so the plan stays cheap.
Three have a list price. The rest depend on your org, so we quote them on the call.
Questions about what it costs
The ones every buyer asks on the first call, answered the way we answer them there.
01
Can we try it before we commit?
Yes. Start a free trial from this page: install it and send your first message today, and we help you get it running.
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02
Do you have a nonprofit rate?
Yes. Ten per cent off every line we bill, licences and the base fee, never messages.
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Switch it on in the estimate above and the total updates.
03
Which CRMs is this pricing for?
Salesforce and Zoho CRM, the same plans and the same rates.
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HubSpot is next, with a waiting list open.
ValueTextMulti-channel messaging for your CRMProposal
Professional plan, 5 licences, billed yearly. Every figure below comes from the estimate at the link in the strip, apart from the US texting registration, at list prices as published on 14 October 2026. Message rates track the carriers' published rates and change with them.
Contact:
Email:
Address: to be completed at signing.
Address: Flat No. B103, Kalpataru Residency, 8-4-300/1/A, Erragadda, Hyderabad, Telangana 500018, India
CIN: U72200AP2015PTC096748
Invoices: invoices@valuetext.io
| Plan | Professional. Two-way SMS from your CRM. Your team replies inside the record. |
| Channels | SMS and MMS, two way |
| Term | 12 months, billed yearly. |
| Renewal | Renews for 12 months unless either side gives 30 days' written notice before the end of the term. |
| Payment | Invoice (bank transfer) or card. Currency USD. |
In this document Page 2, what the plan includes and what it costs. Page 3, message rates for USA. Page 4, the add-ons, support and security. Page 5, customer proof, renewal and the terms. Page 6, signatures.
ValueTextProposal for your company · 14 October 2026What the Professional plan includes
| Channels | SMS MMS |
| Conversations | Send messages Receive replies Mini-chat console Converse inbox |
| Sending from your CRM | Bulk send From Campaigns From Reports From List Views From related lists From Flow and record triggers |
| Numbers and routing | Sender ID Multiple From numbers Country-based routing |
| Templates | Dynamic templates Utility notification window |
| Compliance | Advanced opt-in and opt-out |
| Reporting | Advanced usage dashboard and reports ChatGPT conversation summaries |
The full comparison of the three plans: https://valuetext.io/pricing/
Pricing
| Item | How it is worked out | Total |
|---|---|---|
| Messaging licences | 5 × $11 × 12 | $660 |
| Base fee | 1 account × $499 / yr | $499 |
| US texting registration (A2P 10DLC) | 1 registration × $16 / month × 12 | $192 |
Message estimate, pay-as-you-go
| Item | How it is worked out | Total |
|---|---|---|
| Messages | 200 × $0.0139 × 12 | $33.36 |
- Licences, the base fee and the US texting registration are billed once a year, in advance.
- Messages are pay-as-you-go, at the rates on page 3. You can add funds to your message wallet at any time; the balance stays yours to top up or withdraw, it only needs to cover the messages you send, and unused credit never expires. Incoming SMS is free.
- Prices exclude VAT or GST where applicable.
- One base fee per account, whatever plan you are on and however many licences you buy. What it pays for is on page 4.
ValueTextProposal for your company · 14 October 2026Message costs
Message delivery is billed as you go, at the per-message rates below.
Your rates, USA
| Message | Per message |
|---|---|
| SMS outgoing message | $0.0139 |
Other countries differ. The current rate for every country we serve is on https://valuetext.io/pricing/.
ValueTextProposal for your company · 14 October 2026Available add-ons, not included
| Phone numbers A dedicated number in your own market, priced by country. Bring your own number and you pay us nothing for it. | From $1 / month per number |
| Admin licence For managers and compliance who read the team’s conversations but never send one. | 50% of the tier rate |
| WebChat A chat window on your website, answered by your team from inside your CRM. | Priced on request |
Support, included in the base fee
One base fee per account pays for the four things below, so none of them is a line on your invoice. Support is built for teams whose messaging is part of daily operations.
| Item | What you get | Cost |
|---|---|---|
| 24/7 live support | A real person on our website chat for production issues, day and night. | $0.00 |
| Complete setup | We configure your phone numbers, assign roles and set up your first use cases. | $0.00 |
| Unlimited training | Sessions for your admins and users, as many as you need. | $0.00 |
| Lifetime upgrades | Every new release reaches your org at no extra cost. | $0.00 |
Security and compliance
ValueText is a 100% native Salesforce managed package. Your data is stored only inside your Salesforce org. In pass-through mode, messages transit ValueText infrastructure briefly for delivery and are deleted within 60 seconds of processing, with no persistent storage, backups or archives.
- Built as a Salesforce managed package, which passes Salesforce's security review.
- No persistent external storage of your message content or recipient data.
- Your Salesforce security model, permissions, field-level security and sharing rules apply to every message automatically.
- ISO 27001:2022 certified.
- Subprocessors depend on your channels and provider. Full list in the Data Processing Addendum: https://valuetext.io/data-processing-addendum/
ValueTextProposal for your company · 14 October 2026Customer proof
ValueText is used by organisations worldwide, from non-profits and educational institutions to SaaS teams and enterprises. Trusted by 8,000+ users worldwide, including teams at Singlife, Fujifilm, Yamaha, Legrand, PCCW, UCSF, FieldCore and DiDi. Rated 4.98 on Salesforce AppExchange, from 131 verified reviews.
- Ease of use. Your team works inside the CRM record it already knows, so training stays short.
- Speed to launch. The setup takes 15 minutes, and your first templates, automations and inbox are set up with you.
- Responsive support. A real person on our website chat for production issues, day and night.
Browse customer feedback on the Salesforce AppExchange: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFoedUAD
Renewal and cancellation
Annual plans are non-refundable except as set out in the Terms of Service. Both annual and monthly subscriptions renew automatically, annual for successive 12-month periods and monthly for successive monthly periods, and require 30 days' written notice of non-renewal before the end of the then-current term. If the customer terminates because of an uncured material breach by ValueText, prepaid but unused licence fees are refunded pro rata from the effective date of termination, as set out in section 9.5 of the Terms of Service.
Terms
This proposal and order form is issued under, and governed by, the ValueText Private Limited Terms of Service at https://valuetext.io/terms-of-service/ (the "Agreement") together with the ValueText Data Processing Addendum at https://valuetext.io/data-processing-addendum/, each incorporated by reference. By signing, the customer agrees to be bound by the Agreement and the Data Processing Addendum.
If this order form and the Agreement conflict directly, this order form prevails, but only for the products, services and transactions described here and only to the extent section 14.2 of the Terms of Service permits.
Any purchase order, invoice terms or other document the customer issues in connection with this order form is for administrative purposes only and has no legal effect on the rights or obligations of either party unless ValueText expressly agrees in writing.
This order form becomes effective and binding only when duly authorised representatives of both parties have signed it. It may be signed in counterparts, including by electronic or digital signature, each of which is an original and all of which together are one agreement.
By signing, the customer orders the items on page 2 for the initial term. Customer purchase order number, if any: ____________________
ValueTextProposal for your company · 14 October 2026Signatures
The person signing for the customer confirms that they have the authority to enter into this order form and to bind the customer.
Questions before signing: sales@valuetext.io, or book a call at https://valuetext.io/talk-to-us/.
ValueText