Notes on messaging from inside the CRM.
Setup guides, consent rules by country, what Meta and the carriers change, and what we shipped.
Compliance
WhatsApp pricing changes, October 2026
Meta begins charging for service messages on 1 October. Messages sent from the WhatsApp Business app stay free. What changes, what does not, and what it means for your spend.
4 Sep 2026 · 6 min read
Compliance
ContactPointConsent in Salesforce Best Practices Guide
Unlock the power of ContactPointConsent in Salesforce to streamline messaging consent and ensure compliance with your automation.
23 Dec 2025 · 7 min read
AI
Salesforce WhatsApp Chatbot: ValueText AI for SMS
Discover the Salesforce WhatsApp Chatbot with ValueText's AI for SMS. Boost engagement with smart solutions.
23 Jul 2025 · 3 min read
Product
WhatsApp Salesforce Integration with ValueText
How WhatsApp Salesforce integration works with ValueText: two-way messaging, templates and automation on your own records.
30 Jun 2025 · 4 min read
Compliance
Salesforce SMS Compliance: ValueText's AI Solutions
Navigate SMS compliance in Salesforce with ValueText's AI-driven tools: stay ahead of regulations effortlessly.
23 Jun 2025 · 4 min read
Comparison
Salesforce WhatsApp Apps: Templates, AI & Native Solutions
Salesforce WhatsApp apps compared: template types, real-estate use cases, what Meta's per-message pricing costs you, and the native options on AppExchange.
6 Jun 2025 · 7 min read