Install the package, configure your country, select your channel, enable OAuth, and add the Mini Chat Console to your record pages.
Everything happens inside Salesforce, nothing external.
Open the App Launcher, search for ValueText, and open ValueText Setup from the list.
Choose whether you want to send messages from a single country or enable multi-country messaging.
You can update this setting at any time.
Enter your name, email, and country to register. You will receive an OTP by email, then set your password.
Your password must include uppercase, lowercase, number, special character, and be at least eight characters.
Select SMS, WhatsApp, or both. This defines your default messaging behavior inside Salesforce.
Click Enable OAuth, log in when prompted, and allow access so ValueText can receive inbound messages securely inside Salesforce.
Open any record, click the gear icon, select Edit Page, search for Chat Window WhatsApp and SMS, and drag it into the layout.
You can add the console to Leads, Contacts, Accounts, Opportunities, and custom objects.