Privacy Policy

Your privacy is of the utmost importance to us at ValueText. Therefore, we have updated our Privacy Policy  to meet the rigorous privacy requirements mandated by the General Data Protection Regulation (GDPR), taking effect on May 25, 2018. As you may know, the GDPR applies to all companies that collect and/or process personal data of citizens of the European Economic Area.

In line with ValueText’s  longstanding commitment to securing our customers’ most confidential information, we have developed a comprehensive GDPR compliance program and are extending its privacy protections to all of our customers globally. So, as always, you can rest assured that we process your personal information in a transparent and secure way and in accordance with best industry practices.

Privacy Policy

ValueText Pvt Ltd is  committed to protecting personal information. This Privacy Notice is intended to give you confidence in the privacy and security of any personal information that is entrusted to ValueText.

This Privacy Notice explains our practices with regard to the “Personal Information” we collect from  customers and their customers personal information website visitors and other individuals with whom we interact.

This Privacy notice is effective as of May 2018.

1. Types of personal information we collect
2. How we use personal information
3. Why personal information disclosed by ValueText
4. Information security
5. How partners access the data
6. How to delete my data permanently
7. How to contact us

1. Types of personal information we collect

 Personal Information is any information that can be used to identify, locate or contact you. It also includes other information that may be associated with your Personal Information. We collect the following types of Personal Information:

  Contact Information that allows us to communicate with you, such as your name, username, mailing address, telephone number, email address or other addresses that allow us to send you messages.

In many cases, we collect Personal Information directly from you. We will ask you for Personal Information when you interact with us, such as registering on our websites, signing up to receive materials electronically, or making a purchase. We also collect Personal Information when you contact us, such as for customer service purposes.

  Transaction information: Information which you send in the form of text messages which you send to mobile / Telephone number via ValueText SMS.

Text messages would be your customers data or your personal data  or conversation data between you and your customer which you sent via valuetext app

2. How we use personal information

We use your Personal Information to:

• Enable you to register for an account with an online service offered by ValueText
• Provide you with the products, services and transactional communications requested by you or your company and for related activities, such as customer service, product service and support, account management, training, reporting and to provide other services related to your company’s account:
• Subject to your preferences, provide you with marketing communications and offers for products and services from Valuetext and our partners, including personalized offers, and to manage your communication preferences;
• Provide you with additional information that may be of interest, such as ValueText news and announcements;
• Administer surveys and other promotional events;
• Determine if you are eligible for certain products, services or offers, such as rebates or warranty support;
• Understand how you use our products, content and services, including associating you with different devices that you may use to access our content, for analytics and product development purposes, as well as, personalize offers that we make to you; and
• Manage our everyday business needs, such as payment processing and financial account management, contract management, website administration, business continuity and disaster recovery, security and fraud prevention, corporate governance, reporting and legal compliance.

3. Why personal information disclosed

We will not sell or otherwise disclose your Personal Information to other companies for their own use unless we have your permission or we are required to disclose the information by law. We will only share your Personal Information as follows:

• If you are affiliated with one of our commercial customers, we may share your Personal Information with that customer. For example, we may include Personal Information on invoices and other reports that we provide our customers about their commercial accounts;
• We may share your Personal Information with our service providers. These providers are bound by law or contract to protect your Personal Information and only use your Personal Information in accordance with our instructions;
• We may share your Personal Information with partners that provide services to you through ValueText, but only to the extent you have a relationship with such partner or you authorize the sharing. Additionally, we may share certain Transactional Information with our partners as needed to validate referrals and operate the platforms; and
• We may disclose Personal Information, where permitted by law, when needed to affect the sale or transfer of business assets, to enforce our rights, including Terms of Use or Service, protect our property, or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will also always disclose Personal Information when required to do so by law, such as in response to a subpoena, including to law enforcement agencies and courts in the countries where we operate.

4. Information security

We have implemented reasonable technical, physical and administrative safeguards to help protect your personal information against unauthorized access or loss. For example, when we ask users to provide payment information (such as credit card number), the data is protected during transmission to us using industry-standard encryption.

5. How partners access the data

We send the text messages to different gateways based on the country you are sending to deliver the text messages to mobile phones.

We choose all over partners who follow GDPR, HIPPA complaints

6. How to delete my data permanently

We don’t need your past text data for any business need but we keep for your reporting purpose. If you don’t want get through reporting you can delete the data after message sent.

We always suggest you to use immediate delete settings.

If you are active users, You can delete text messages or transmission data at any time at security settings page. This will delete your data immediately after we sent message.

These settings will not delete your personal information like name, address, phone and email.

7. How to contact us

Please contact us if you have any questions or comments about our privacy practices or this Privacy Notice. You can always reach us at online chat at: www.valuetext.io or you can also reach us via mail at support@valuetext.com

ValueText Pvt Ltd.
PR Nagar, Erragadda,

Hyderabad, 500018

Last Edited on 2018-07-24