ValueText Pricing
Supercharge your Salesforce Org with SMS, WhatsApp and Telegram messaging
Simple pricing and no hidden costs at all
Basic
SMS - outgoing only
user/month, billed annually
or $7 user/month billed monthly
- Single SMS texting
- Bulk SMS messaging
- Dynamic templates
- SMS from List Views
- SMS from Reports
- SMS from Campaigns
- Built-in Opt-in/Opt-out support
- Basic Automation
- MMS texting
- Sender ID only
- and more
For teams looking to start with SMS messaging in Salesforce
Key Basic plan features:
Standard
SMS - inbound & outgoing
user/month, billed annually
or $11 user/month billed monthly
- Phone number
- Live chat console
- SMS Inbox
- Advanced SMS Automation
- Business Hours Handling
- Advanced Opt-in/Opt-out options
- Built-in reports
- Built-in dashboards
- Advanced SMS scheduling
- Advanced SMS follow ups
- and more
For teams that need two-way messaging communication and advanced automation
Everything from Basic, plus:
*Pro*
Multi-channel (SMS, WhatsApp, Telegram) - inbound & outgoing
user/month, billed annually
or $21 user/month billed monthly
- Multi-channel messaging - SMS, WhatsApp, Telegram
- Advanced Converse Inbox view
- Powerful Chatbots
- WhatsApp texting
- Dynamic routing between SMS & WhatsApp
- Telegram messaging
- ChatGPT
- and more
For teams that want to use multiple messaging channels, and automation with chatbots.
Everything from Standard, plus:
*Standard Onboarding and Support included in all ValueText pricing plans
*Minimum license count for all plans is 10
*Non-profit discounts available
Compare All Features ↓
Basic
Standard
Pro
Incoming and outgoing messaging
SMS messaging
Phone number as sender id
WhastApp messaging
Telegram messaging
Sticky sender
Channel automatic routing
Automation (Workflow, flow, process builder, apex)
Bulk message from List View
Bulk message from reports
Bulk message from CSV file
Mini chat console
Big chat console
Converse Inbox View
Notification utility componenet
Latest patch update (free)
Bring your own gateway
Advanced automation
MMS
Advanced Opted Mechanism
Bots
Built-in dashboards
Facebook Messenger (beta)
New channel integration
No server model
Built-in Opted Mechanism
Price Per SMS and WhatsApp messages
USA
Select Country
SMS Outgoing Message
0.0139
Whatsapp Marketing Template
0.03
WhatsApp Utility Template
0.006
WhatsApp Service Template
0.0138
WhatsApp OTP Template
0.0185
WhatsApp Session Message Outgoing
0.005
WhatsApp Session Message Incoming
0
Prices have dropped and updated prices are effective from March 8th, 2024.
#You can send instant messages to 215 countries
*Country flags only for representation
*Single SMS = 160 plain text Characters (160 bytes).
*Single WhatsAapp Message = 1600 Characters or 5MB File .
WhatsApp messages cost calculation
session starts when a user sends your application a message, and lasts for 24 hours from the most recently received message. You can wait for users to message your app, or you can send a Template Message to invite the user to respond. Within the session you can send any type of message content, files or locations.
Chat initiated by Business
Chat initiated by user or customer or website visitor
ValueText Enterprise
For larger organizations with more advanced needs and security requirements, ValueText can offer a custom plan designed for you.
Contact Sales
Available Add-ons
Premium Onboarding and Training
Do you have more advanced automation and setup needs, or want to get additional training for your team? Our team of experts can handle this for you.
Premium Support
Get faster response times via multiple support channels with our premium support. Includes support for additional customizations of ValueText.
Link tracking & shortening
Shorten your URLs with built-in functionality and track performance of your links
Hundreds of successful teams worldwide communicate through ValueText
Frequently Asked Questions
FAQs – Pricing Related
Is a volume discount available for SMS and licenses?
Yes, we have volume discount available, please reach us at: sales@valuetext.io
Does SMS cost change based on the plan?
No, the message cost is the same for all the plans.
Do we need to buy message bundles?
We don’t have an SMS bundle and bundle expiry concept. You can simply load the balance (Automatic payment recharge is also available) into the wallet, and the system will deduct your funds as per your usage.
What is the price of a phone number?
Phone number costs vary from country to country, Please look for the pricing page on our website or contact our support/sales team.
Can I track the message status?
Yes, every message will have an updated message delivery status, cost of the message, and reason for failure.
What is a Sender ID?
A Sender ID is classified as a unique identifier of a message source. Sender ID can either be an “alphanumeric value or a phone number “ which is based on the message receiving country. The maximum length for setting a Sender ID cannot exceed more than Eleven characters and varies based on country
The default Sender ID for the USA is a phone number while an SMS can be sent either from a ValueText Sender ID or a dedicated number, that can be purchased from us.
For India - a custom Sender ID has a limit of 6 characters. However, a mobile number can also be configured as a sender ID.
Countries except for India – have a limitation of 11 Alpha Numeric Characters.
To Configure Inbound Messages, a number has to be purchased from ValueText.
Prices for Sender ID (numbers) vary from Country to Country
Compare All Features ↓
Basic
Standard
Pro
Incoming and outgoing messaging
SMS messaging
Phone number as sender id
WhastApp messaging
Telegram messaging
Sticky sender
Channel automatic routing
Automation (Workflow, flow, process builder, apex)
Bulk message from List View
Bulk message from reports
Bulk message from CSV file
Mini chat console
Big chat console
Converse Inbox View
Notification utility componenet
Latest patch update (free)
Bring your own gateway
Advanced automation
MMS
Advanced Opted Mechanism
Bots
Built-in dashboards
Facebook Messenger (beta)
New channel integration
No server model
Built-in Opted Mechanism
