Set up ValueText notifications in the Utility Bar
Add the ValueText Chat Window to the Utility Bar of any Lightning app so your team can access it from every record and page, not just from a component dropped on a record layout.
Last updated 28 Nov 2025Open Setup
Open Salesforce and click the gear icon, then select Setup.
Open App Manager
Search for App Manager in Quick Find and open it from the results below the search box. App Manager lists every Lightning application in your org.
Choose the Lightning app you want to configure (this guide uses Sales Console) and click Edit.
Add the ValueText Chat Window utility item
On the app's edit page, click Utility Items (Desktop Only). This opens the Utility Items page.
Click Add Utility Item, then select ValueText Chat Window from the Custom Managed section of the dropdown.
Set the panel properties
This opens the PROPERTIES panel, where you set the Label, Panel Width, and Panel Height, and check the Start automatically checkbox.
Recommended values:
- Panel Width: 350
- Panel Height: 580
Save your changes
Click Save.
