ValueText Help Articles

How to Filter Messages in Converse View for Bulk Jobs

Introduction:

Converse View allows users to apply various filters to efficiently view and manage messages related to bulk jobs. These filters include User Based, Sender ID, Bulk Job, Date, Date Range, and Label. Follow the steps below to filter messages effectively.

Step 1: Accessing Converse View

1. Click on the “App Launcher” icon to access the applications.

2. Search for “Converse View” in the App Launcher search bar.

3. Click on “Converse View” to open the application.A screenshot of a chat Description automatically generated

 

User Based Filter:

1. To filter records based on users, click on the “Choose Users” option as shown in the image below.

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2. Search for the specific user whose records you want to see.

3. The records will be displayed based on the selected user filter.

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Sender ID Based Filter:

1. Select the “Sender ID” icon to view the available sender IDs.

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2. Choose a specific sender ID from the list to view records related to that sender.

Bulk Job Based Filter:

1. To see records related to a specific bulk job, select the “Bulk Job” icon.

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2. A list of the latest 20 bulk jobs will be displayed.

3. Choose the desired bulk job from the list to view records associated with it.

Date Filter:

1. To filter records based on a specific date, click on the “Date” icon.

2. A calendar will be displayed.

3. Select any date from the calendar to view records created on that date.

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Date Range Filter:

1. To filter records based on a date range, click on the “Date” icon.

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2. Click on “Click Here” to choose the date range.

3. Select the start and end dates to view records created within that date range.

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Label Filter:

1. To see records assigned to a specific label, select the “Label” icon.

2. Choose the desired label from the list, and click on “Apply” to filter the records.

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Conclusion:

By utilizing the filters available in Converse View, you can easily sort and view messages associated with bulk jobs, making it convenient to manage your communication efficiently.

 

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