Description: An SMS can be triggered from a process builder action by choosing record creation.
Example: Changing a loan status to approved will trigger an SMS to the customer without using the send SMS button.
There are various scenarios where an SMS can be set to trigger for a process builder action.
How To Send an SMS from process builder
Field “Number”: choose "Field Reference" and choose Phone number field form the object(Contact) you are referring
Field “Related To”: choose “Field Reference” and choose ID field form the object(Contact) you are referring. This will help to create a history of SMS
Field “Sender ID”: From address or Sender Id of message. Please refer your “Sender ID” tab
Field “Template Name”: Template name of which you have created. Make sure it should not be the template record salesforce id
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