Access level or Template folders

• Access Level/Template folder is used to access the templates based on Profile, User access, and Queue.
• While you create a template, you have to select Access Level.
• To create an access level, follow the below steps.

Go to Salesforce > Access Level Tab 

1. Input your access level name.
2. Select one of the Access Types from the drop-down list (Define your access level to be accessed by profile, Multi-user, or Queue).
3. If you selected Access Type Is Profile, then Add profiles.
4. Click Save